Privacy Policy

Hellbender Customs (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, services, and communications.

1. Information We Collect

We may collect the following types of personal information:

  • Name
  • Phone number
  • Email address
  • Mailing or service address
  • Vehicle or project-related details
  • Any information submitted through forms on our website

We may also collect non-personal data such as browser type, IP address, and website usage data for analytics purposes.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide customer support
  • Send service updates, estimates, and project-related communications
  • Deliver appointment reminders and notifications
  • Send marketing or promotional messages (if opted in)
  • Improve our website, services, and customer experience
3. SMS Communications

By providing your phone number through our website or other channels, you consent to receive SMS communications from Hellbender Customs.

These messages may include:

  • Appointment reminders
  • Project updates
  • Service notifications
  • Promotional offers (if opted in)

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP to any message.
For assistance, reply HELP or visit https://hellbendercustoms.com

4. Sharing of Personal Information

We do not sell or rent your personal information.

We may share your information only with trusted service providers who assist in operating our business (such as communication platforms or CRM systems), and only as necessary to perform those services.

SMS consent is not shared with third parties or affiliates.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

6. Your Rights & Choices

You have the right to:

  • Request access to your personal information
  • Request corrections or updates
  • Request deletion of your data (where applicable)
  • Opt out of communications at any time
7. Website Usage & Cookies

Our website may use cookies or tracking technologies to improve user experience and analyze site performance.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

9. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Hellbender Customs
Website: https://hellbendercustoms.com